Terms of Service

Last updated: August 21, 2026

Overview

Welcome to Vyelle. Throughout these Terms of Service, the words “Vyelle,” “we,” “us,” and “our” refer to Vyelle. We operate this online store and website, together with the related content, features, tools, products, and services provided to give you a curated shopping experience (collectively, the “Services”).

Our store is hosted and powered by Shopify, which allows us to provide the Services to you.

These Terms of Service, along with any policies or guidelines referenced here, establish the terms that apply when you browse, interact with, or use our Services. They also explain important legal rights, warranty disclaimers, and limitations of liability.

Please read these Terms carefully before using our website. By accessing or using any part of the Services, you agree to comply with these Terms and our Privacy Policy. If you do not accept either document, please do not access or use the Services.

1. Eligibility and Accounts

By accepting these Terms, you confirm that you have reached the age of majority in your state or province of residence. You also confirm that you have authorized any minor dependents to use the Services on devices that you own, purchase, or manage.

Certain information may be required to browse, use, or purchase through the Services. This may include your email address, billing details, payment information, and shipping address. You agree that all information submitted to Vyelle is accurate, complete, current, and provided lawfully.

You are responsible for protecting your account credentials and for all activity conducted through your account. Accounts may not be sold, transferred, assigned, or licensed to another person.

2. Product Information

We make reasonable efforts to display our products and services as accurately as possible. However, the colors, textures, and visual appearance shown on our website may vary depending on your screen, device, settings, and configuration.

We do not guarantee that the appearance or quality of a purchased product or service will precisely match your expectations or the images shown online.

Product descriptions, specifications, availability, and other product information may be revised at any time without prior notice. Vyelle may discontinue products or restrict the quantity of products available to any individual, geographic area, or jurisdiction at our discretion.

3. Orders and Purchases

Submitting an order constitutes an offer to purchase the selected products. Vyelle may accept or decline an order for any reason. An order becomes accepted only after Vyelle confirms its acceptance and successfully receives and processes payment.

Please verify all order information before submitting your purchase. Once an order has been accepted, we may not be able to accommodate cancellation requests.

If we reject, modify, or cancel an order, we will make reasonable efforts to contact you using the email address, billing address, and/or telephone number entered during checkout.

All returns and exchanges are governed exclusively by our Refund Policy.

You confirm that products purchased from Vyelle are intended for personal or household use and are not being purchased for commercial resale or export.

4. Prices, Promotions, and Billing

Product prices, discounts, and promotional offers may be changed at any time without advance notice. The price charged for an item or service will be the price displayed when the order is placed and will appear in your order confirmation email.

Unless specifically stated otherwise, listed prices do not include taxes, shipping, handling charges, customs fees, or import duties.

Prices shown on our website may differ from prices available in physical retail locations or on websites operated by third parties.

Promotions may be subject to additional terms. If the terms of a particular promotion conflict with these Terms of Service, the specific promotion terms will apply to that promotion.

You agree to provide accurate, complete, and current purchase, payment, and account information. You must promptly update details such as your email address, payment card number, and expiration date so that we can process transactions and contact you when necessary.

By submitting payment information, you confirm that:

  • The payment card information provided is accurate and complete.

  • You are authorized to use the payment card for the transaction.

  • Your card issuer will approve the charges.

  • You will pay all applicable charges at the displayed prices, including shipping, handling, and applicable taxes.

5. Shipping and Delivery

Delivery dates and shipping timeframes are estimates only and are not guaranteed. Vyelle is not responsible for delays caused by carriers, customs authorities, or circumstances beyond our reasonable control.

We are not liable for shipping or delivery delays. Once the purchased products have been handed over to the shipping carrier, ownership and risk of loss transfer to you.

6. Intellectual Property

The Services and their contents—including trademarks, brand elements, text, layouts, images, graphics, product reviews, videos, audio, and the selection and arrangement of these materials—belong to Vyelle, its affiliates, or its licensors. These materials are protected by applicable U.S. and international copyright, trademark, patent, and other intellectual property laws.

You may access and use the Services only for personal, non-commercial purposes. Unless Vyelle gives you prior written permission, you may not:

  • Copy, reproduce, distribute, or modify any part of the Services.

  • Create derivative works from our content.

  • Publicly display, perform, republish, transmit, or store our materials.

  • Download or otherwise exploit website content.

  • Use our materials for commercial purposes.

Except where these Terms expressly state otherwise, no license or other intellectual property right is granted to you under any patent, trademark, copyright, or other proprietary right owned by Vyelle, Shopify, or any third party. All rights not expressly granted remain reserved by Vyelle.

The Vyelle name, logos, product names, service names, designs, and slogans are trademarks of Vyelle or its affiliates or licensors. These marks may not be used without prior written authorization.

Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. Any other names, logos, product names, service names, designs, and slogans displayed through the Services belong to their respective owners.

7. Optional Third-Party Tools

The Services may provide access to tools made available by third parties. Vyelle does not supervise, control, or contribute to those tools.

Third-party tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind, and without endorsement by Vyelle. We accept no responsibility for any loss or issue resulting from your use of optional third-party tools.

If you choose to use such tools, you do so at your own discretion and risk. You should review and accept the terms established by the applicable third-party provider before using any tool.

Vyelle may introduce additional features, resources, or tools in the future. Any such additions will form part of the Services and will also be governed by these Terms of Service.

8. Third-Party Websites and Links

Our Services may include content, links, or embedded functionality supplied by third parties. Vyelle does not review or guarantee the accuracy, reliability, or content of third-party materials or websites.

If you follow a link or leave our website to access a third-party service, you do so at your own risk. Vyelle is not responsible for any harm, loss, or damage connected with your use of third-party websites or with any products, services, resources, or content obtained through them.

Before entering into a transaction with a third party, review that party’s policies and business practices carefully. Questions, complaints, or claims concerning third-party products or services must be directed to the applicable third party.

9. Shopify’s Role

Vyelle’s store is hosted by Shopify, which provides the technology that enables us to offer the Services. However, purchases made through our store are transactions directly between you and Vyelle.

Shopify is not responsible for any part of a sale or purchase between you and Vyelle, including any injury, damage, or loss related to products or services purchased through our store. To the fullest extent permitted by law, you expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or connected with your transactions with Vyelle.

10. Privacy

By using the Services, you acknowledge that you have reviewed our Privacy Policy.

Because our store is hosted on Shopify, Shopify collects and processes certain personal information relating to your access to and use of the Services. This processing helps Shopify provide and improve the platform and related services.

Information submitted through our website may be transmitted to and shared with Shopify and other service providers, including providers located outside your country of residence, when necessary to provide services to you. Please review our Privacy Policy for additional information about how Vyelle, Shopify, and our partners handle personal information.

11. Customer Feedback

If you send, upload, post, email, or otherwise provide ideas, suggestions, reviews, proposals, plans, or other materials to Vyelle, collectively referred to as “Feedback,” you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, copy, modify, publish, distribute, and display that Feedback in any format and for any purpose, including commercial purposes.

This license may allow Vyelle to operate, provide, assess, improve, develop, and promote the Services, as well as fulfill our responsibilities and exercise our rights under these Terms.

By submitting Feedback, you confirm that:

  • You own the Feedback or have all permissions necessary to provide it.

  • You have disclosed any compensation or incentive received for submitting it.

  • Your Feedback complies with these Terms.

Vyelle is not required to keep Feedback confidential, pay compensation for it, or respond to it.

We may, but are not required to, monitor, edit, or remove Feedback that we believe is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, objectionable, or in violation of another party’s rights or these Terms.

Your Feedback must not violate any third party’s copyright, trademark, privacy, personality, or other personal or proprietary rights. It must not contain unlawful, abusive, defamatory, or obscene material, viruses, or other malware.

You may not submit Feedback using a false email address, impersonate another person or entity, or misrepresent the origin of your submission. You are solely responsible for the Feedback you provide and its accuracy. Vyelle assumes no responsibility or liability for Feedback submitted by you or by any third party.

12. Errors and Inaccurate Information

Information on or within the Services may occasionally contain typographical errors, inaccuracies, or omissions. These may relate to product descriptions, prices, promotions, offers, shipping charges, delivery estimates, or product availability.

Vyelle reserves the right to correct, update, or change such information and to cancel orders when any information is inaccurate. We may take these actions at any time, including after an order has been submitted, and without prior notice.

13. Prohibited Activities

You may use the Services only for lawful purposes. You must not access or use the Services, directly or indirectly:

  • For an unlawful, fraudulent, malicious, or harmful purpose.

  • In violation of international, federal, provincial, state, or local laws, rules, regulations, or ordinances.

  • To infringe or violate Vyelle’s intellectual property rights or those of another party.

  • To harass, abuse, insult, defame, threaten, intimidate, or harm our employees or any other person.

  • To submit false, deceptive, or misleading information.

  • To knowingly send, receive, upload, download, use, or reuse material that violates these Terms.

  • To send spam, chain letters, junk mail, or other unsolicited promotional communications.

  • To impersonate another person or organization.

  • To interfere with another person’s ability to use or enjoy the Services.

  • In any manner that could harm Vyelle, Shopify, other users, or expose them to liability.

You also agree not to:

  • Upload or transmit viruses, malware, or other harmful code.

  • Reproduce, duplicate, copy, extract, resell, or exploit any portion of the Services.

  • Collect or monitor personal information belonging to others.

  • Spam, phish, pharm, or use pretexting techniques against the Services.

  • Use robots, spiders, scrapers, data-collection or extraction tools, automated devices, manual processes, or AI tools—including agentic AI—to access the Services.

  • Interfere with, bypass, or circumvent security measures, authorization features, robot-exclusion headers, or other access controls.

If Vyelle determines that you have violated these Terms, we may suspend, disable, or terminate your account without notice.

14. Agent Access

14.1 Applicability

This section applies whenever you use, permit, enable, or cause an Agent to access, use, or interact with the Services.

An “Agent” is any software or service capable of taking autonomous or semi-autonomous action on behalf of, or at the direction of, a person or organization, including through use of a person’s device without direct supervision.

14.2 Identification and Restrictions

An Agent may not access, use, or interact with the Services unless it continuously identifies itself and follows the requirements in Section 14.4.

An Agent is also prohibited from accessing, using, or interacting with the Services if Vyelle has instructed that Agent not to do so.

14.3 Technical Controls

Vyelle may use technical or other measures to limit whether and how an Agent accesses, uses, or interacts with the Services.

14.4 Agent Requirements

Any Agent accessing the Services must:

  • Identify itself in every HTTP or HTTPS request by including the Agent’s name in the user-agent string in the following format: Agent/[agent name].

  • Avoid concealing or disguising its automated nature, including by mimicking human behavior or interaction patterns.

  • Not complete or bypass CAPTCHAs or other systems designed to distinguish computers from humans.

  • Answer truthfully when asked whether an interaction is being conducted by a human or a computer.

  • Not bypass or evade measures intended to block, restrict, modify, or control Agent access to the Services.

15. Termination

Vyelle may end this agreement or suspend or terminate your access to all or part of the Services at our sole discretion and without notice. You remain responsible for all amounts owed through and including the termination date.

The following provisions will remain effective after termination:

  • Intellectual Property.

  • Feedback.

  • Termination.

  • Disclaimer of Warranties.

  • Limitation of Liability.

  • Indemnification.

  • Severability.

  • Waiver and Entire Agreement.

  • Assignment.

  • Governing Law.

  • Privacy Policy.

  • Any other provision that, by its nature, is intended to continue after termination.

16. Disclaimer of Warranties

Content made available through the Services is provided for general informational purposes only. Vyelle does not guarantee that such information is accurate, complete, or useful. Any reliance on this information is at your own risk.

To the fullest extent permitted by law, Vyelle disclaims all responsibility and liability resulting from reliance placed on the Services or their content by you or any other visitor.

UNLESS VYELLE EXPRESSLY STATES OTHERWISE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” THEY ARE PROVIDED WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

VYELLE DOES NOT PROMISE OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE CONTINUOUS, TIMELY, SECURE, OR FREE FROM ERRORS.

Some jurisdictions restrict or prohibit the exclusion of implied or other warranties. As a result, some portions of this disclaimer may not apply to you.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VYELLE, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, TOGETHER WITH SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

This includes, without limitation, lost profits, lost revenue, lost savings, lost data, replacement costs, or similar damages, regardless of whether the claim is based on contract, tort—including negligence—strict liability, or another legal theory.

This limitation applies to damages arising from or related to your use of the Services, products purchased through the Services, content errors or omissions, or any loss or damage connected with content or products posted, transmitted, or otherwise made available through the Services, even if we were advised that such damages might occur.

18. Indemnification

You agree to defend, indemnify, and hold harmless Vyelle, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, claims, and reasonable legal fees arising from or related to:

  1. Your breach of these Terms or any document incorporated into them.

  2. Your violation of any law or third-party right.

  3. Your access to or use of the Services.

We will provide notice of any indemnifiable claim. A delay in providing notice will not release you from your obligations unless the delay materially prejudices your ability to defend the claim.

Vyelle may control the defense and settlement of the claim at your expense, including the selection of legal counsel. However, we will not settle a claim that imposes non-monetary obligations on you without your consent, which may not be unreasonably withheld.

You agree to cooperate in defending indemnified claims, including by providing relevant documents and information.

19. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, it will remain enforceable to the fullest extent allowed by applicable law. Any unenforceable portion will be treated as severed from these Terms, and the remaining provisions will continue in full force and effect.

20. Waiver and Entire Agreement

If Vyelle does not enforce a right or provision of these Terms, that does not mean we have waived that right or provision.

These Terms, together with the policies and operating rules posted on our website or relating to the Services, form the complete agreement between you and Vyelle regarding your use of the Services. They replace all previous or contemporaneous agreements, communications, and proposals, whether written or oral, including earlier versions of these Terms.

Any uncertainty in interpreting these Terms will not automatically be interpreted against the party that drafted them.

21. Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under it without Vyelle’s prior written approval. Any attempted transfer without approval is void.

Vyelle may assign, transfer, or delegate these Terms and our related rights and obligations without obtaining your consent or providing notice.

22. Governing Law and Jurisdiction

These Terms of Service and any separate agreement under which Vyelle provides Services will be governed by and interpreted in accordance with the applicable federal and state or territorial courts in the jurisdiction where Vyelle is headquartered.

You and Vyelle agree to the venue and personal jurisdiction of those courts.

23. Changes to These Terms

The latest version of these Terms of Service will always be available on this page.

Vyelle may revise, replace, or update any part of these Terms by publishing the changes on our website. You are responsible for reviewing this page periodically.

Where required by applicable law, we will notify you of material changes and identify when those changes become effective. Continuing to access or use the Services after revised Terms are posted means that you accept the updated Terms.

24. Contact Information

If you have questions about these Terms of Service, please contact Vyelle:

Email: contact@vyelle.shop
Phone: +1 231 528 5185
Address: 405 N Cedar St, Kalkaska, MI 49646, USA